Wulf Smart

Wulf Casino is committed to providing a safe environment for all its players to enjoy gaming with us. Online gaming should be a form of entertainment that does not cause harm to other areas of your life.

Wulf Casino does this through:

• Providing information to customers regarding their play and spend so they can make informed decisions about their gaming.
• Offering responsible gaming tools such as breaks and self-exclusions, available to all customers to apply to their account at any time.
• Providing information about external support to help prevent gaming harm and problem gaming.
• A Customer Service Team available 24/7 to assist with responsible gaming enquiries.
• Ensuring minors are not able to create Wulf Casino accounts.

1. Tips To Manage Your Gaming Activities

• Balance your gaming with other recreational activities/pastimes.
• Before gaming, plan how much you want to spend and how long you will play.
• Only make purchases that are affordable to you.
• Take breaks or stop gaming for the day.
• Additionally, you may find these tips useful: https://www.wulfcasino.com

2. House Advantage / House Edge

Games have a house edge to ensure a percentage of the total amount played is returned to the House, which in this case is Wulf Casino.

3. Independent Outcomes

Games and spins are independent. Their outcomes are not influenced by how much or how long you’ve previously played.

4. Free Play

NO PURCHASE NECESSARY to enter Sweepstakes.

5. Age Requirement

Players must be 21 years or older.

6. Responsible Gaming Tools

Wulf Casino provides a range of tools that can be applied to your account to help manage your gaming activities.

6.1 Break in Play

Wulf Casino offers options to temporarily suspend your account, known as Break in Play. Whether you want to take a break from gaming to re-evaluate your personal goals or simply focus on other activities, this option is available to you.

Pre-set Break in Play periods include:

• 24 hours
• 48 hours
• 7 days
• 1 month
• 2 months
• 3 months

6.2 Self-Exclusion

The Self-Exclusion tool allows you to suspend all access to your account, whether you feel at risk of developing a gaming problem or simply want an extended break from Wulf Casino.

Available Self-Exclusion Periods:

• 6 months
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• Indefinite

For indefinite exclusions, access to your account(s) will remain blocked until you actively request to revoke the exclusion. Indefinite exclusions include a minimum period of 6 months from the date of application. Once the 6-month minimum has passed, your account may be considered for reactivation following a formal review. To initiate this review process, please contact our support team via email.

6.3 Application of Break in Play or Self-Exclusion

• No activity will be permitted once the exclusion has taken effect.
• Reactivation of your account is not possible until the chosen period has lapsed.
• For defined self-exclusions, your account will automatically reactivate once the chosen period ends.
• For indefinite self-exclusions, a minimum of 6 months must pass before the account can be reviewed.

Note: Wulf Casino reserves the right to activate any of the above measures, including self-exclusion, should we determine at our sole discretion that online gaming may not be safe for you to continue.

7. Account Closure

Wulf Casino provides the option to close your account at any time. You may choose to close your account for various reasons, such as no longer finding gaming entertaining or for personal reasons unrelated to gaming harm. Wulf Casino ensures that your account remains closed indefinitely.

Reactivation

If you wish to reactivate your account, a formal written request must be submitted via chat or email. A minimum of 24 hours must pass from the time of closure before your account can be considered for reopening, and all reactivations are subject to internal checks.

Note: Wulf Casino reserves the right to close a customer’s account at any time, at our sole discretion.

8. Help Organizations

If your gaming activities have had, or are at risk of having, a negative impact on your mental health, finances, or relationships, we encourage you to reach out to the following support organizations:

• Gaming Addicts Anonymous (GAA) – A fellowship of people supporting each other in recovery from problems caused by excessive gaming.
• Financial Counseling Association of America (FCAA) – A professional association providing financial counseling services and debt management plans for unsecured debts.
• National Foundation for Credit Counseling (NFCC) – A non-profit organization that helps individuals manage debt and plan for a confident financial future.